Privacy Policy for TransAfrica Procurement and Facilitation (Pty) Ltd

1. Introduction

TransAfrica Procurement and Facilitation (Pty) Ltd (“the Company”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of all personal and business information collected through our operations, website, communication channels, and service engagements.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with us. By using our services or visiting our website, you agree to the practices described in this policy.

The Company operates in compliance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa, and where applicable, international privacy standards.

2. Information We Collect

2.1 Personal Information

• Full name
• Email address
• Phone number
• Company or organisation name
• Job title or role
• Physical or billing address
• Communication preferences

2.2 Business and Transaction Information

• Tender and procurement-related documentation
• Business registration details
• Financial or invoicing information
• Contractual agreements and correspondence
• Project requirements and specifications

2.3 Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referral sources
• Cookies and tracking data

2.4 Voluntary Information

• Contact forms
• Email correspondence
• Consultations or meetings
• Business inquiries

3. How We Use Your Information

• Providing procurement and facilitation services
• Responding to inquiries and communication
• Evaluating business opportunities and tender participation
• Preparing proposals, reports, and documentation
• Managing client relationships
• Processing transactions and issuing invoices
• Improving our website, services, and client experience
• Complying with legal and regulatory obligations
• Preventing fraud, misuse, or unauthorized activity

4. Legal Basis for Processing

TransAfrica Procurement and Facilitation (Pty) Ltd processes personal information based on consent, contractual necessity, legal obligations, and legitimate business interests where appropriate.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties such as regulatory bodies, partners, service providers, advisors, and contractors where necessary for business operations.

6. Data Storage and Security

• Loss protection measures
• Misuse prevention
• Unauthorised access control
• Secure data handling protocols

We implement encryption, secure servers, firewalls, and monitoring systems to protect your data. However, no system is fully secure.

7. Data Retention

We retain data only as long as necessary for legal, operational, and contractual purposes, after which it is securely deleted or anonymised.

8. Your Rights

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent
• Request processing restriction

9. Cookies

We use cookies to improve website performance, analyse traffic, and enhance user experience. You may disable cookies in your browser settings.

10. International Transfers

Your data may be processed outside South Africa with appropriate safeguards in place.

11. Third-Party Links

We are not responsible for external websites and recommend reviewing their privacy policies separately.

12. Children’s Privacy

We do not knowingly collect data from individuals under 18.

13. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of changes.